Subscription termsSubscriptionterms

Eligible products may be purchased once or through Subscribe and Save. Clothing and products not suitable for regular replenishment are excluded. Available frequencies are shown before purchase and may include monthly, every six weeks, every two months or other product-appropriate intervals.

The subscription price and saving are displayed at checkout. Unless a fixed-price period is expressly stated, future renewal prices may change. We will give reasonable advance notice of a material price change and explain how to cancel before it applies.

By subscribing, you authorise us and our payment provider to charge the displayed recurring amount, delivery charge and applicable tax to your selected payment method on each scheduled renewal until cancelled.

The expected next charge and delivery timing will be shown in your account or subscription portal. Delivery estimates remain subject to stock, address accuracy and carrier performance.

You may use Manage My Subscription to view active subscriptions, change frequency or next date, skip a delivery, pause or resume, adjust quantity, swap an eligible product or scent, add a one-time item where supported, update payment and address details, and cancel.

Changes must be made before the cut-off shown in the portal or reminder. A charge or dispatch already processed may not be reversible, but consumer cancellation and faulty-goods rights continue to apply.

If payment fails, we may retry, ask you to update payment details, postpone the order or pause or cancel the subscription. We will not dispatch an unpaid renewal.

If a product is unavailable or discontinued, we may delay the renewal, invite you to choose an alternative, or cancel and refund the affected order. We will not substitute a materially different product without clear notice and appropriate choice.

You may cancel through the customer portal or by contacting help@menmatterandco.com. Cancellation will take effect for future renewals not already processed. There is no cancellation fee.

Any applicable statutory cancellation and return rights apply to the initial and renewal orders. Sealed hygiene-related goods may be exempt from change-of-mind return once unsealed where the law permits, but faulty or misdescribed goods remain protected.

We will send operational messages about renewals, payment failures, changes and deliveries. Marketing preferences do not prevent necessary service messages.

The Consumer Website Terms of Sale, Privacy Notice and delivery and returns information also apply. If there is a conflict on a subscription-specific issue, these Subscription Terms take priority.